Windows
Download ZIP ↓RustDesk
Rabbit MSP remote support package for Windows.
Client support
Support tools
Remote support downloads are kept behind a simple access check. Enter the support password provided by Rabbit MSP to continue.
If you were not expecting to install a remote support tool, contact us directly before continuing.
Support tools
Remote help, when you need it.
Remote access tools allow us to assist with troubleshooting, setup and support while you are on the phone or in contact with us.
If you are unsure which option to use, please contact us first on 03 8797 1553 or email info@rabbitmsp.com.au.
Before you download
Only install a support tool if you contacted Rabbit MSP first.
Rabbit MSP will never ask for banking passwords, MFA codes, gift cards, cryptocurrency payments, or access to your personal banking.
If someone unexpectedly told you to install one of these tools, stop and contact Rabbit MSP directly using the details on our website.
Downloads
Choose the tool we asked you to use.
If we have not specified a tool, call us first. Most support sessions only require one of the options below.
macOS
Open download ↗RustDesk for Mac
Official RustDesk download page for macOS.
Windows / macOS
Open download ↗AnyDesk
Alternative remote access tool when requested by Rabbit MSP.
Windows
Download ZIP ↓SolarWinds Agent
Rabbit MSP Windows monitoring and support agent package.
Windows
Open Microsoft Store ↗Microsoft Quick Assist
Microsoft’s built-in remote assistance application.
Not sure?